Frequently Asked Questions
Find answers to the most common questions about our products, export process and ordering procedures.
We offer a wide range of Madagascar vanilla products, including Gourmet vanilla, TK vanilla, Red Europe vanilla, Red US vanilla, vanilla cuts, vanilla caviar and vanilla powder. We also provide tailored solutions to meet specific customer requirements.
The main difference lies in their moisture content and intended use. Gourmet vanilla is more moist and supple, making it ideal for premium culinary applications. TK vanilla offers a balance between aroma and shelf life, while Red vanilla is drier and particularly suitable for extraction and industrial processing.
Our minimum order quantity (MOQ) is 25 kg for all our products.
Yes. Samples can be provided upon request, allowing customers to evaluate the quality of our products before placing an order.
Simply complete our Request a Quote form or contact our team directly with your product requirements, quantities and destination country.
Lead times depend on the product, order quantity and shipping method. Order preparation generally takes a few business days after confirmation, while transit time varies according to the destination.
Depending on the destination country, we can provide:
- Commercial Invoice
- Packing List
- Phytosanitary Certificate
- Certificate of Origin CCCO
- Quality Certificate
- Other export documents when required
We offer several shipping options depending on your order size and destination, including express courier, air freight and sea freight.
Still have a question?
Our team remains available to meet your specific needs. Please do not hesitate to contact us with any questions or special requests.